It would be good to hear where you failed in steps #1 and #2. What did go wrong? Maybe there is only a minor issue. I recommend you to open separate support topics for those, giving as much details as possible.
It would be good to hear where you failed in steps #1 and #2. What did go wrong? Maybe there is only a minor issue. I recommend you to open separate support topics for those, giving as much details as possible.