We’ve had 2 internal folks in the last couple weeks “lose” the whisper functionality because they’re not daily users and they forgot where to look to turn it on. IMO, and in my demonstrated experience with internal users, the current, tippy-top-left location isn’t intuitive.
I’d like to suggest a re-think of this. I suspect putting the reply-type menu on the reply button might be more obvious
Based on the description I think the component works only on private categories and the ones you added to the setting. Have you tried to add categories to it?
this is probably why - the setting descriptions aren’t very clear.
uncheck the Show in read restricted categories setting. i use this on my public forum and tested it a lot yesterday. or add to the Restrict to categories setting.