yes, we have followed the official install process only. The redis issue is fixed. I have 3 dev instances. only on one, I saw the redis issue when updating. we were able to figure out why and we fixed it. The second one on Azure didn’t throw the redis issue. The updates ran smoothly. But when I refreshed the home page, all the custom work was gone. If i’m not able to fix the issue on Dev, I can’t run the updates on prod. I’m not sure how to rollback to a previous build. I have one more Dev on the old build which is 3.5.0.beta9-dev. I’m not sure how to correct this issue.
One the second dev instance, I chose a backup and tried to restore, but nothing happened. we had to rebuild the app a few times and that landed on the new build and the homepage work didn’t show up.