I have checked containers/app.yml and installed it. The doctor command ran without any errors, and the email connection is normal. However, I am stuck on the ‘Register Admin Account’ page and cannot proceed to the next step. The page refreshes immediately after clicking the ‘Register’ button. Why is this happening? Is it related to my configuration file ‘app.yml’?
AI-generated summary
User zhusu reported being stuck on the ‘Register Administrator Account’ page during Discourse setup — clicking ‘Register’ caused the page to refresh without progressing. Despite confirming their app.yml configuration and email connectivity were correct, the issue persisted. Community members suggested checking the app.yml file for misconfigurations Ethsim2, verifying if an activation email was sent NateDhaliwal, and redacting sensitive info before sharing configs Ethsim2. jeroenlaylo shared a similar experience and recommended ensuring the admin password is at least 15 characters long — a requirement not clearly indicated during registration. zhusu confirmed this solved their issue, noting they had overlooked the password length requirement. jeroenlaylo agreed, pointing out the wizard doesn’t warn users when the password is too short. The topic was later closed as a duplicate of this meta thread by zogstrip.
it would be worth having a look at it. Are you using SSH? i recommend downloading your app.yml file via scp so you can easily redact sensitive info and share it here
Hmm… @zhusu was there an activation email for you account sent to you? If so, perhaps try activating your account?
obviously you can delete your mail provider’s confirmation such that the related info is no longer sensitive / private
You might have ran into the same situation as I did. I experienced the same issue and tried whether creating an admin using rake would solve the issue. Only to find out that the password should be at least 15 characters.
Please try whether filling in an admin password of 15+ characters solves it for you.
Thanks，I have solved this problem.(I’ve confirmed that an administrator password of at least 15 characters is required; I hadn’t noticed this before.)
For some reason the finish wizard doesn’t warn about the password not qualifying for the minimum length - so it makes sense you’ve missed that (I did too). Glad this got you through it!
Closing as duplicate of Error is not highlighted when username is correct, but not enough characters in password.