I am trying to upload a backup from one Discourse site to another. Steps I have completed: Download backup from Discourse Site A Enable allow_restore on Discourse Site B Press upload and choosing zipped tar.gz backup file to upload *Site A and B are both on the same version of Discourse. This is when it fails. It beings to upload about 2% of the file before it errors with this: [image] What this is showing is a modal of a particular wordpress page that Discourse Site A is connected to. This is confusing and difficult to troubleshoot. Any suggestions? Edit: On Discourse Site C, the upload works fine, meaning that something on Discourse Site B is causing the uploading to fail.

Probably best to make sure Discourse is up to date on both the instance you are backing up and the destination as you first point of call. (although that might sound backward, as you’ll want to backup before updating).

Good tip, Dean. It’s my fault for forgetting to include that in the steps I had already taken. They are both on the same version.

There have been a few threads on here in the past where upload hasn’t worked… … the alternative is to upload a backup into the backup folder via SSH. The default backup folder is: /var/discourse/shared/standalone/backups/default

Interesting, I never considered this. If no other solutions to the error become apparent, I’ll give this a try.

UPDATE: this is an error in the console [image]

This is only a warning, unlikely to be the cause.

I decided to ssh and add the file manually. I did this and was hoping it would show up on the Discourse UI but it did not. In another thread it discusses restoring manually as well, but unfortunately it’s not for the faint of heart (which I am).

Simply copying an existing backup allows it to display in the UI for me: [image] [image]

Figured it out. The url of Discourse Site A was using Discourse as a subfolder rather than a separate domain. After changing this, they show up. Thanks for following this @DeanMarkTaylor

Backup upload failing and I don't know why

Product Support

stevenpslade (Steven Slade) February 16, 2016, 10:08pm 6

UPDATE: this is an error in the console

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Backup upload failing and I don't know why

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