Hi Discourse team, All of a sudden on my clients discourse - the admin can get the page to load and navigate whereas other users just get a loading sign. Is there something that admin can do to help? Has anyone encountered this before?

This is every page? only specific pages? does the site work in safe mode ? if they right click and inspect the page, are there errors in the console tab?

This is the homepage. The site was updated last week but the problem only showed up today. So as you navigate to the branded discourse and try to open any page or homepage, it just gives loading symbol and doesn’t load. Whereas if you go in as an admin, it works fine

For normal users, if they Inspect the page, are the errors in the console?

can’t share it atm given owner’s protocols. I can say it had the air theme and after the update there was a notification about changing banner . Also when you go to admin and try to go to all site settings then you get an Oops this page doesn’t exist. [Screenshot 2026-03-07 at 13.14.45]

so does your forum load in safe mode ? [圖片] awesomerobot: does the site work in safe mode ? also, regarding the advanced search banner component, it was deprecated [圖片] Advanced Search Banner This theme component is deprecated and should no longer be used. Its features are now in Discours…

非管理员用户加载页面遇到问题？

支持

awesomerobot (Kris) 2026年三月4日 18:35 2

这是所有页面吗？只有特定页面吗？网站在安全模式下可以运行吗？如果他们右键单击并检查页面，控制台选项卡中有错误吗？

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Forum stuck on the loading home screen Support	20	1413	2023年七月7日
Error: Something went wrong - "Error while processing route: discovery.categories" Support	16	1601	2021年十月5日
Can not access Discourse - blank page Support	7	1747	2022年四月11日
Entire site is a blank page after upgrade Support	2	599	2023年九月28日

非管理员用户加载页面遇到问题？

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