Hello i’m trying to open my forum and its stuck on loading screen
i tried to open it from another device , same problem !
what should i do ?
Most of the time this will be caused by something custom, like a theme component.
Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode
More info:
same problem
but the site still working on my browser i guess it cached !
When a Discourse forum isn’t working, sometimes you can still browse the cached version.
Did you try rebuilding your app to fix the issue? Is it a standard install?
ok i will try to rebuild the app now.
i tried to rebuild the app and same problem
Well, at least that’s different than a “loading home screen” 
Could you try safe mode in a different browser, in an incognito window and ideally on a different device?
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i tried to access from my browser and incognito and my mobile and my friend browser
same problem 
Very strange, I now also am not able to load things properly anymore. Network seems to hang on downloading a .js file.
I think this goes beyond my skills, so hopefully someone with more experience can chime in. In the meantime, to help these people, can you answer the following?
- Could you list the customizations that you’ve done?
- When did it last work properly?
- Did anything change between when it worked and when it stopped working?
- Do you see anything strange happening on your server/host? CPU spikes, diskspace etc.
Hope you’re able to get things back up soon!
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yep its very strange !
its was working fine before 2 hours ago !
and i was write a topic fine !
i didn’t do anything to the host,server i didn’t do anything like a customizations
if there is any LOG that’s can i access throw SSH to show it for u i will be happy
The forum is working well on my end, even without safe mode:
I’m on MacOS, using the last version of Arc (Chromium-based).
Also on Chrome Android:
Maybe there are some temporary network issues on your server?
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Same for me now, it loads just fine
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now it’s back to work fine after many rebuilding app
IDK what was the problem
if there is any LOG to show you ?
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I’m not an expert in sysadmin stuff, unfortunately. I guess I’d look at Nginx logs… But the fact that it stopped working and worked again without any action from you suggests even more of a temporary network issue, in my opinion.
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