Hi Meta Team, We are facing an issue with user approvals in our Discourse instance. When a new user logs in, they correctly receive the message: “Your account has not been approved by a staff member yet.” However, when a staff member/admin tries to approve the pending user, Discourse shows an “…

Are there any errors in /logs or in the browser console? Thanks.

Is this a standard install ? Are you using an external database like AWS RDS ?

Error interno del servidor al aprobar nuevos usuarios

RGJ (Richard - Communiteq) 20 Mayo, 2026 10:04 4

¿Es esta una instalación estándar?
¿Está utilizando una base de datos externa como AWS RDS?

Tema		Respuestas	Vistas
New user approval broken in 2.3 beta 7? Bug	3	805	9 Abril 2019
Can't seem to approve users? Product Support	5	1446	2 Diciembre 2020
Approved status missing on a new user Bug	7	2849	16 Agosto 2015
Discourse Connect receive Discourse Approval state SSO approval , discourseconnect	3	1151	13 Diciembre 2022
404 in admin when enabling must_approve_users Product Support	1	674	9 Septiembre 2016