Hi Meta Team,
We are facing an issue with user approvals in our Discourse instance.
When a new user logs in, they correctly receive the message:
“Your account has not been approved by a staff member yet.”
However, when a staff member/admin tries to approve the pending user, Discourse shows an “Internal Server Error” popup and the approval fails.
Authentication is configured using OAuth2.
Could you please help us understand:
-
What could cause this issue?
-
Are there any known issues with user approval + OAuth2 setup?
-
Which logs/settings should we check for troubleshooting?
Screenshots attached for reference.
