收到一封邮件，发件人反映在启用双重认证（2FA）时遇到问题——但我并不记得曾开启过此功能或为其进行过任何设置，我是否需要这样做？
2FA was added back in early March. See Discourse 2.0.0.beta4 Release Notes. You (a Discourse site admin) shouldn’t need to do anything.
@featheredtoast may have some suggestions on what to try (or to ask the user to try) to get this working.
Thanks 
Is there anyway we can disable it? I haven’t looked into it so not sure how it works, but I don’t like the idea of having to rely on (or send user info to) a third party.
I don’t believe it can be disabled, no. Also, no data is being sent to a third party.
Here’s a quick summary of 2FA: Discourse implemented the TOTP (time-based one time password) algorithm. When a user decides to enable 2FA they are presented with a QR code (or a long string of characters). That string is used by an authentication app (like Google Authenticator, Microsoft Authenticator, Authy, YubiKey, etc.) to generate a new 6-digit password every 30 seconds. Those apps are in no way connected to your Discourse site, nor do they have any user info. They simply generate a code every 30 seconds. Your Discourse site also knows what those codes are, so when a user tries to log in, after entering their username and password they’re asked for a code. They check their app, enter the code, and the server checks if it’s the same code it expected.
Does that make sense?
A good thing to check is whether or not the server time is in sync with the world (generally through ntp).
Having an incorrect time can cause some interesting errors as this protocol is time based.
Thanks both
Does it need to connect to a third party to learn/check what those codes are? Or is it all generated on my server?
Just checked the time and it’s fine… would timezones matter? I’m guessing the person is in a different timezone to that of what is set for the server.
Ask the user to use the “Time correction for codes” operation in the app’s settings.
Not at all - it is 100% on the server.
No. It’s based off UTC; not local time.
What may help is if you want to check what the server’s opinion of the current code is you can use e.g. from the rails console:
pry(main)> User.find_by(username: "Supermathie").totp.now
=> "319971"
嘿，管理员能否关闭某人的双重身份验证（2FA）？
看起来似乎没有这样的选项，但我们的一位社区成员已被锁定，无法登录，因为他已设置了 2FA。
无法从用户界面禁用两步验证（2FA）——禁用该功能需要访问 Rails 控制台。请参阅 How to disable 2FA - #11 by featheredtoast
关于此问题的一个小更新 - 管理员现在可以从每个用户的 /admin/users 页面为其他用户禁用 2FA。