How to avoid the "Sorry, the file you are trying to upload...." error

Support
1

I’m just copy pasting some simple text from a Google Docs document with some links into a post or reply. And then I get this:

The error message I would like not to see.
The error message I would like not to see.1080×726 49.2 KB

It is not a media file. It is just some text with links.

If I first paste the text into an email (gmail) and then copy the text from there the issue is solved.

But I really would like to avoid this extra step.

In the Google Docs document the links are normal crtl+k links and not Markdown formatted links.

Any suggestions would be fantastic. I prefer to use Google Docs because I can access this from both my desktop and my mobile.

Cheers

2

You need to allowlist the extensions you want to use in the authorized extensions site setting:

image
image1265×684 40.5 KB

If you click on Documents, all the main text document extensions will be automatically added. Remember to confirm by clicking :white_check_mark: .

1 Like
3

Thanks a million.

This is something my administrator needs to fix, right?

4

Yes, only site admins can make changes to the site settings.

2 Likes