Users who are 'activated' but not 'approved'

AI-generated summary

The discussion revolves around users who are ‘Activated - Yes’ but ‘Approved - No’ on a site that requires staff approval for joining the community. marvi shared their experience of encountering such users, who appear in blue on the admin-side Users list but are unable to log in or access the site until approved. Moin clarified that ‘Activated’ means the user has confirmed their email address, while ‘Approved’ means a staff member has confirmed the account in the review queue, as explained in the Discourse documentation.

This is not a request for support, but I just wanted to share something we finally figured out, in case it may be helpful for others.

Our site requires staff approval for joining the community. But on several occasions, we have come across users whose profiles showed that they were Activated - Yes but Approved - No. These users would also show up in blue, not grey, on our admin-side Users list.

After doing some testing we learned that even though these users are Activated and appear similar to approved users in the admin-side Users list, they are unable to log in or access the site until they are approved.

Activated means they confirmed their email address, and approved means a staff member confirmed the account in the review queue.
You can read more about this in Understanding user statuses, roles, and permissions.