500 Error At sign up


I input all info at sign up modal, and Error at This Modal.

But that Email Address is not registered.

(Jeff Atwood) #2

Do you mean here or on your own instance? Is that email address banned in the Logs. IP section?


that error at my own instance.
not banned in the log.

this is console

(Jeff Atwood) #4

What do you see in /logs in your browser? Any unusual plugins we do not ship?

(Mittineague) #5

Was the password standard ASCII or did it contain Korean characters?


This errror at /logs
I hide our company’s domain.


i didn’t input any korean characters :frowning:

(Sam Saffron) #8

this is a pickle, we need to domain full error message here to fix the regexp, are there any non latin chars in your domain name?



(Sam Saffron) #10
domains = group.automatic_membership_email_domains.gsub('.', '\.')
      if self.email =~ Regexp.new("@(#{domains})$", true)

you have automatic membership domain of *@mydomain.com remove the *@

@techAPJ can you add a validator there?


Thank you for your support!
I solved problem!

(Arpit Jalan) #12

Done via:

(Arpit Jalan) #13