Hi there, A few users in my forum wanted to be removed. So that I messages wouldn’t be deleted from the forum and in private messaging (for example, their message requesting to be removed) I went ahead and deactivated their account and logged them out. The log in is via SSO and I disabled their l…

Also, I see that the user has received “email_reject_inactive_user” email too a couple of days prior to that, and only several hours after deactivation.

[immagine] sok777: A few users in my forum wanted to be removed. This isn’t directly answering your problem, but usually, on the forum I moderate, if a user wants to be removed, we use the “Anonymize user” feature available in the admin options of the user. They can’t connect anymore, their p…

Thanks Alex, I appreciate it - that’s what I ended up doing. My initial refusal to do so was so that I can have a record of the user requesting deletion in the first place. I know you can still see the log of the user, but finding that user once they’ve been anonymized is difficult.

[immagine] sok777: My initial refusal to do so was so that I can have a record of the user requesting deletion in the first place. Isn’t the PM/Topic requesting the deletion enough?

I suppose it is, but it’s harder to find it that way (without user name) Anyway, I suppose that’s the best way to go about it.

Email di attivazione inviato dopo la disattivazione dell'account

Assistenza prodotto

sok777 (sok) 8 Ottobre 2020, 11:15am 2

Inoltre, vedo che l’utente ha ricevuto anche l’email “email_reject_inactive_user” un paio di giorni prima e solo poche ore dopo la disattivazione.

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Email di attivazione inviato dopo la disattivazione dell'account

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