Hi, digest emails haven’t been sent from my forum and I’m not too sure why. Here are my digest email settings: [Screenshot 2024-06-14 at 12.43.43 pm] [Screenshot 2024-06-14 at 12.43.11 pm] And when searching “digest” in email logs nothing shows up. [Screenshot 2024-06-14 at 12.42.17 pm] If s…

Are there members that haven’t visited the site for a week? [immagine] Configuring Activity Summary emails Summary Frequency The Activity Summary is sent only when the member has not visited the forum, or been sent an email from the forum for a minimum period of time.

Yep, definitely over ~50-60 (could be in the 100s) since the forum was first launched

Did you check which frequency they choose in their preferences? You can also check these conditions: [immagine] Configuring Activity Summary emails Why isn’t Discourse sending an activity summary to a user who has the setting enabled? If the user has been active on the site, a summary has been …

Ohh, I created a new account and found that by default this option is turned off? [Screenshot 2024-06-17 at 11.34.40 am] Is there a way I can have this turned on by default for new users?

The setting is ‘default email digest frequency’. The configuration options are also explained in the Configuring Activity Summary emails .

Hmnm but mine is already set to “weekly” as seen in the screenshot attached. Could there be any other factors affecting this?

Is your forum https://forum.prosple.com ? I just created an account there and the digest frequency is weekly by default. [Screenshot_20240617_101943_Chrome]

Ohhh interesting okay, would it be too much to ask if I could check in with you in a week to see if you received an activity summary email?

I deleted the account after taking the screenshot.

That’s alright, I will test on my end again. Thanks for the help!

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Supporto

Moin 17 Giugno 2024, 5:09am 6

L’impostazione è ‘frequenza predefinita dei digest via email’. Le opzioni di configurazione sono spiegate anche in Configuring Activity Summary emails.

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