Another thing that’s come up in recent usability tests…
I’ve noticed some users are confused by some of the main page numbers, especially “0” in the reply column, denoting an un-replied topic. I appreciate that we’re displaying the reply count, so 0 is absolutely accurate, but I get the impression a lot of people don’t distinguish between OP and replies, they see them as the same thing, so 2 = a conversation, 1 = an initial posting.
In that context, does anyone know whether it’s possible to add 1 to every topics reply count? I’ve searched around but couldn’t find anything.
(Also to be transparent, this particular forum has a UI that hides the “Reply” header text, which is obviously exacerbating the confusion, however it’s not easy to bring back that heading, for various other reasons, hence the question.)