Admin unable to change username


(Jordan) #1

My users are unable to change their usernames despite me opening the permissions to allow them to do so.

Further, I’m an admin and am trying to change the username on behalf of a user and I’m being met with the following error: “You are not permitted to view the requested resource.”

I’ve read other forum posts about this :arrow_up:︎ error, but didn’t find one that was able to help remediate my issue.


(Jay Pfaffman) #2

Are you using SSO? That would explain this, I think.