As you may know already, the ability to mention @admin groups within PMs was removed in Discourse 2.2. I found this feature very useful (so did my community) and I was sad to see it go. However, with the help of @mbcahyono, we’ve made this feature a selectable option via this plugin.
It’s a super simple plugin that only adds one setting to your discourse instance:
So, if your users miss the old way of inviting admins to PMs, feel free to use it.
This plugin allows your users to mention @admins in their PMs. The tag sends a notification to all admins in the admin group.
Note: This will only work on admin group mentions, not regular users.