You can set up a category that allows creating topics via email and then have some “contact us” forum that emails to that (preferably secret) address.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Understanding email in functionality | 18 | 3047 | December 21, 2023 | |
| How to create topics from a custom email address? | 9 | 164 | August 15, 2024 | |
| Creating a staged user with an API call | 29 | 4360 | September 16, 2025 | |
| Can an admin create a staged user? | 17 | 182 | January 28, 2026 | |
| Configuring our Support category for email-only topic creation | 1 | 324 | February 16, 2024 |