I had a twitter conversation with a user of ours who was frustrated with us auto-closing topics (without solutions) and the inability to easily find solved issues that related to their issue.
In the Advanced Search area, there’s no explicit way to search by solved, you need to manually add status:solved in the search bar. Which has me wondering if there might be some ways we could better return solved results, perhaps by having;
a sort by solved option, per the users suggestion
an explicit Solved status in the Where topics drop down or in Only return topics/posts... as a checkbox
There’s probably other ideas, but I wanted to start a discussion.
Given that the search query is in not status, shouldn’t this go in the “Only return topics/posts…” drop down, not the “where topics”? That’s where all the other in queries are.