Can't Create Topic from Email

I have at least 2 users (unknown if more) that can’t create a topic from email. Topic creation form the site is working as expected. One user has a trust level 1 the other is trust level 2. (edit: I can create a new topic via email from an admin account.) Is there something different about topic creation from email that I’m overlooking?

Default setting is set:

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Check the email in min trust setting. This is assuming email in is also enabled.


The default setting for in min trust is 2. I changed it to 1 and am waiting for a user to test it.

The trust level 2 user was having a different problem so this change is likely to be the fix.


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