Complete support site including KB, forum and troubleshooting

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What would you like done?

We are currently using discourse for Teracube forums. It has a General section and a Guides section (used as a limited KB).

We would like to use discourse for a complete support site - including KB, Product information, Forums, Troubleshooting. Somewhat like https://support.google.com/ . Here are some of the ideas we like:

  1. Home page showing a search box and a visual list of all products.
  2. Every product (like the Pixel phone) has a KB section (help center) and a community section.
  3. Search gives mixed results - KB and forums with appropriate icons.
  4. KB/Help center area can be organized into sections like in the case of Google Pixel.
  5. Section for troubleshooting articles.
  6. Contact Us widget / pages.
  7. What else we might need for a complete support website.

When do you need it done?
Flexible, preferably within 1-2 months.

What is your budget, in $ USD that you can offer for this task?
Open to offers. This project will involve some design discussion and then implementation.

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If this turns out to involve significant customisation as opposed to being mostly content management using existing facilities (that’s not yet clear to me) I think Pavilion would be interested in the work. I will PM.

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