Confused by Error Message From Reply-by-Email

[adrelanos]

@hartz

The message I receive in that case has the subject line Email issue – Unknown To: Address , and the body looks like:

We’re sorry, but your email message to [“SNIP”] (titled Re: Help Please) didn’t work.

None of the destination email addresses are recognized, or the Message-ID header in the email has been modified. Please make sure that you are sending to the correct email address provided by staff.

I was also getting such an e-mail (for a forum where I am admin).

Rejected incoming e-mails do not show up under admin/email/rejected. Could you add them there please? That would at least help with investigation.

Also the error message is confusing.

Recipient e-mail address discoursereplies+snip@domain.org equaled body of rejection e-mail notification by discourse ["discoursereplies+snip@domain.org"]. Message ID was probably correct too (hard to check), just the from address was wrong.

@codinghorror

Then you should be advocating for movement on the multiple email address setup per user, scroll up and do some reading perhaps?

@ChrisBeach

Unfortunately I don’t know if the proposed feature would solve the problem experienced on my Discourse instance.

No, it wouldn’t have fixed my issue too.

In my case I did send from a different e-mail address (different SMTP server). My e-mail program Thunderbird apparently has a bug to sometimes confuse the sender SMTP e-mail address when using multiple SMTP servers.