I have a question from a non-devleoper’s perspective.
I’m using Discourse as our company’s ticket system and I have it set up successfully to create new topics from non-registered users in our support forum.
Occasionally, I need to create a ticket on behalf of a customer instead of them creating it directly.
Is there an easy step by step way to do this and create a topic on behalf of someone that does not already have an account on the forum? I don’t want them to have a full account unless they sign up for one themselves.