Chris1
July 10, 2015, 11:25pm
1
Currently I’m using VBulletin but it is so outdated and time for a change. I’m trying to create a subcategory that will allow users to post question to the staff. The only thing is I don’t want anyone to be able to see the post besides staff and the poster. Is this possible currently or am I going to have to do some custom work?
2 Likes
mcwumbly
July 11, 2015, 5:11am
2
Your best bet at the moment is to allow users to send Private Messages to @staff or some other group.
See also:
@sam @eviltrout @codinghorror Really need your help here
I have a private discourse instance where the private message option is disabled to avoid bullying / trolling among students
College needs an urgent requirement where the students should have a mechanism to reach a group of staffs for any complaints.
Ideally we need a category where the students can post but not see the list of posts. In other words a category with “Create Only” restriction for students group.
Let me explain the ideal …
We will be deploying discourse primarily as an open forum for users of our products to discuss features, bugs, usage, etc. Our customers still often need a private channel to discuss certain issues, however. To date, they are all used to emailing ‘support’, where a group of us can respond and stay copied on the conversation.
But I’m hoping to steer folks toward the forum where possible to encourage people to use the open resources on the forum. Worst case, we will just end up replying to the…
Chris1
July 11, 2015, 1:44pm
3
I appreciate the quickly reply. How do I go about allowing users to do that?
mcwumbly
July 11, 2015, 5:25pm
4
You can do it in the group edit or creation page. I think the setting says something like “allow users to mention this group”, out something to that effect.
sam
July 12, 2015, 6:19am
5
pretty sure this is a dupe of
Hi,
I would like to have your opinion about a new permission for categories.
I’m building a support platform using Discourse in which users can ask questions and “professional” users can answer.
I would like to create a category in which standard users can ask questions but can only be answered by “professional” users. Standard users can see the questions and answers of others but can only create their own topics or answer their own topics.
Currently we have “Create, answer, see”, “Answer, s…