Hi, I searched in the how-to but I did not find what I need.
I would like that users can see only the threads created by them within a category, while the staff see all the threads.
It is possible with Discourse?
Thanks
Hi, I searched in the how-to but I did not find what I need.
I would like that users can see only the threads created by them within a category, while the staff see all the threads.
It is possible with Discourse?
Thanks
Unfortunately, this is not possible. An alternative is to make it so that people can send messages to the staff group.
Or any group inbox would do. We have a similar set up for our customer support on Meta.
Sorry, I don’t understand very well how I should do it…
Should I then only use private messages using @ staff?
I should use it too for something like this.
Thanks