Custom images can't be added to staged users

Bug
1

I’ve got a few staged users that regularly interact with our site. Several are automatic emails (e.g. from Digital Ocean, AWS, etc). It would be nice to have them easily identified in the Message inbox.

Digital Ocean have a Gravatar, and a very helpful image is applied to their avatar even though they are staged:

The image shows a Gravatar profile picture setup interface from DigitalOcean, with an option to add a custom picture or choose a system-assigned one. (Captioned by AI)
The image shows a Gravatar profile picture setup interface from DigitalOcean, with an option to add a custom picture or choose a system-assigned one. (Captioned by AI)608×403 28.9 KB

However, when I try to add a custom picture (to AWS in this case), I get this:

The image shows an error message displayed during the process of changing a profile picture in the Amazon Web Services (AWS) Staged environment. (Captioned by AI)
The image shows an error message displayed during the process of changing a profile picture in the Amazon Web Services (AWS) Staged environment. (Captioned by AI)608×403 23.7 KB

If we can have Gravatars, why not custom images?

2 Likes
2

Because gravatar comes from email address, but custom avatar should come from user, and that can’t happen, because that user is staged. And no one ever build system where an admin can change avatar for staged users.

Just guessing, but you already knew that possibility.

2 Likes
3

i am going to hopefully subscribe to Office 365 Business Basic, create many groups (e.g. one for Digital Ocean, AWS, etc.

have my main mailbox forward emails to those groups based on local-to-user rules.

then i’m going to add a gravatar to those group email addresses, and configure each of them to forward emails to Discourse.

I believe Microsoft O365 and Discourse can work well together, at least if mobile phone activation works whilst trying to set up O365 Business Basic!