Since the update to 2.5.0, our dashboard does not display any graph at all. The settings of dashboard are set to default with the usual page_view_total_reqs, visits etc. I see no error in the JS console nor the Error Logs. Is there something new to activate?

After doing a full rebuild with ./launcher rebuild app, the dashboard is back.

Silly question to ask, but have you cleared the cache in your web browser since the upgrade? Which browser are you using? And is that the only page that is not working?

Is that for one staff user, or all? Are you using a supported browser? There have been similar issues in the past using browsers such as Brave when device recognition (fingerprinting) is turned on.

[изображение] lankma: Silly question to ask, but have you cleared the cache in your web browser since the upgrade? Yes, I even tried different browsers: Firefox and Chrome. [изображение] lankma: Which browser are you using? I use Firefox 77.0.1 [изображение] Stephen: Is that for …

How do you activate the safe mode?

Please see [изображение] Use Safe Mode to troubleshoot issues with themes and plugins Site Management Discourse has a “JavaScript Safe Mode ”, where any user can use to isolate the root cause of a JavaScript issue caused by plugins, themes or theme components. To access sa…

I tried in safe mode and I got the same result: no graph.

Have you tried disabling all third party plugins? That’d be the next step. We have no repro of this problem anywhere on our hosting.

With all plugins disabled, still no graph. [image]

I’m not sure. We have no repro on any of our instances, but we run the latest beta. You could try updating to latest beta, which is how all our hosted customers run.

Панель управления пуста после обновления до 2.5.0

Поддержка

jomaxro (Joshua Rosenfeld) 01.Июль.2020 17:06:41 7

Пожалуйста, ознакомьтесь с инструкцией: Using Safe Mode to troubleshoot issues with themes and plugins

Тема		Ответов	Просм.
After latest admin/upgrade my Admin dashboard won't load Support	9	2201	20.07.2021
Labels broken in the Consolidate Pageviews graph Support dashboard-reports	12	612	01.02.2024
Site broken after update Self-hosting	4	976	12.04.2021
Help us build the new 2.0 Dashboard Feature	136	16672	03.09.2018
Entire site is a blank page after upgrade Support	3	553	28.09.2023

Панель управления пуста после обновления до 2.5.0

Связанные темы