I am a mod at a growing discourse forum.
We’re running into an issue where some members mention users (@Curtis_Kephart for example) a bit too often.
The mentioning-user is clearly trying to call in people they think will be helpful in answering their question. They are just being a little aggressive for some in our communities taste.
Mentioned-users will usually be great participants. People that watch the forum frequently and don’t need to be called on in the first place. People who I’d love to keep happy and engaged, and not annoyed or burnt out with too many notifications.
There’s a worry that the person mentioned might not answer for any number of reasons, but then maybe their non-responsiveness will give the forum a reputation of non-responsiveness. It also puts focus on individuals and away from the community.
But also, it’s a free country and the ability to mention people is just a useful feature.
We have mixed feelings about this behavior and are curious if you’ve experienced it yourself, and if you have advice for handling it.
Is there perhaps a feature we missed? where we might limit the number of mentions a specific-user is able to make over some period of time?