Determine why 'system' user blocked a human user?

support
1

Hi there. Is there any way to determine why system would have blocked a new user to our forums?

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The same user was also sent an automatic message stating the following:

Hello,

This is an automated message from LibreHealth Forums to let you know that your account has been temporarily placed on hold as a precautionary measure.

Please do continue to browse, but you won’t be able to reply or create topics until a staff member2 reviews your most recent posts. We apologize for the inconvenience.

For additional guidance, refer to our community guidelines.

… but there’s no guidance as to why this user would have been flagged. Any ideas?

2

Usually Akismet related.

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3

Except we’re not running Akismet on this system (yet). :slight_smile:

4

Other than that, new users who paste in content or otherwise “type” extremely fast are quite suspect to the system.

That is a #1 spammer activity.

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5

That would make sense given the nature of the flagged post, and I’ll venture to guess that was the cause. Thanks!

PS: It would be nice if this would be logged somehow :angel:

1 Like
6

The adding of the details is likely still very low on the priority list
https://meta.discourse.org/t/lack-of-information-about-why-user-is-banned-and-no-notification-while-unbanning/48776/8?u=cpradio

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7

Fair enough. Thanks!

8

Didn’t @neil fix this recently? So auto-blocks have a log entry at least.

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9

I believe so. I think this can be closed

3 Likes