So, I’ve just launched my site to my patrons. And something that I had enthusiastically promoted to them is the awesome discobot greeting and tutorial. But, for some reason, it doesn’t look like it’s being sent out to my new users.
I’ve disabled email/password login so the only way to log in is with Patreon. I just watched a friend who’s subscribed to my Patreon click the “Sign Up” button, log in with his Patreon credentials, and then get prompted to create a new user on my site. So far, so good.
He did so (changing his name and nickname) and then I was hoping to see the screen darken and for the discobot tutorial to start.
We went to his PM inbox. Nothing there. No “ Greetings!” No PM at all.
I checked my Admin settings, and they looked ok:
My friend had to go, so I went back to my account and tried to trigger discobot for myself with the discobot “start new user” command in a PM and it launched and ran the tutorial for me just fine (after I realized I needed to add a garbage subject to be able to send the PM).
I even tried the advanced tutorial. Loved that.
But none of my new users signing in with Patreon seem to be getting the tutorial. And it’s already a big ask to for them to give a tutorial a try—trying to convince them to run it themselves by creating their own PM or by replying to a topic when they aren’t familiar with Discourse at all is an even bigger ask. Yet, I really think Discobot is a wonderful introduction to Discourse.
Any idea why Discobot might not be launching the tutorial for my Patreon users when they create a new account? When I created an email/password user in testing last week, the tutorial launched just fine…