Hi everyone,
I have a general question about usage of AI features on your Discourse instances.
Which features do you have enabled, which are the most popular or frequently used, do you have any statistics to share about usage of these features?
For example, in the composer there is the option to proofread or translate; how many users take advantage of this feature?
Thanks!
Those who need such features need those. Amount is totally unrelevant. I’m using here relatively often.
On my forum native speakers of the major language don’t use when writing in mother language. All others, every now and then.
Activating those features costs nothing. And usage is relatively cheap too.
Right now it is not about the cost.
I need to make a coherent use case to the site admins about why these features should be enabled.
Therefore, the question remains, which features are most used and can anyone share, anonymously, some statistics.
Let’s say, for example, the AI Summary feature or AI Related Topics; how often are these actually used?
Because there may be one who uses. Are you trying to sell that idea/concept? Because you are asking totally wrong question — you should ask is there reasons not to activate those.
Practically on every forum that uses AI.
It’s very useful, actually, especially on places like Meta, where one can easily locate similar questions asked in the past to base of one’s understanding, or link a solution from that topic.
I appreciate your participation in the conversation. I would personally refrain from saying someone is wrong in a question they’re interested in. Being a strong AI advocate is really cool, but I think it would be more productive to help by actually understanding the rationale for the questions.
Another thing is that blanket statements aren’t really statistically true. For example, I can see that for our customers with AI enabled, only ~10% have AI summary enabled.
Related topics however, is something we highly recommend in a large community. It is way more powerful than Suggested topics, but you can do without it in a small community (imo).
To answer your question @Rubi I think it makes a lot of sense to try to gather statistics to convince your admins on why it might be a good idea to turn on certain AI features.
The first thing that jumps to mind is definitely spam protection. We have seen time and time again that turning on AI spam detection during an ongoing attack blocks pretty much all the spam users and posts. Keeping it on all the time seems like a very sensible thing to do.
@nat thank you!
This is the direction I was hoping this conversation would head in. Perhaps my original question was poorly phrased.
I am all in favour of these features because I think they will enhance the experience for both users and staff alike.
We have a very large site with a high volume of traffic and features like Summarize or Related Topics seem to me ideal for such a situation.
I believe I already have enough information to start writing up a valid use case to present.
Of course, any additional insights are very much welcome.
For Related Topics, we made this the default in most of our hosted plans, so there are thousands of sites with it enabled.
Outside of that, Summary is the leader, but most of the AI features like Summary, Search and Helper are generally useful for most forums.
It only gets more nuanced when you go for the more niche features, like AI Bot, AI Triage, etc.
And that part is the questionmark here. Plus I have strong feeling you missed what wrong question means now. You don’t offer any context or reasons, and then you are asking wrong questions in the meaning what you should ask to get answers for real issue — that is hidden now.
If you are afraid of AI then you should not activate it. But the point is amount of users is not a relevant question at all, if there is one user who needs it. That similar thing should a forum be suitable of blinds and if yes then how many blinds there is 
@Jagster this was the important part of my original post.
It is not a question of whether or not to enable AI features.
The post was to gather information so I can make a solid argument that such features should be enabled.
In professional and business settings, this is called a feature proposal.
My intention was to gather enough information to be able to present the benefits to those who make the decisions on our Discourse.
I believe I now have enough information to prepare this short document.
Thanks for your input.
Thank you @Falco this is exactly the kind of information I need.