Continuing the discussion from Tags: category restrictions, tag groups, relationships:
While we’re at it: do you (or other active members here) have any best-practice to share about educating members with respect to existing tags ? It’s in everybody’s best interest for topics to be accurately tagged, but I find there are a few grey zones (these are concerns for now, granted I’ve not experienced it yet). Here’s a use-case:
- I’ve defined tags feature1 , feature2, feature3 under group product1, all requiring parent tag product1
- members of my forum might naturally tend to tag featureX, which won’t be autocompleted because productX should actually be tagged
- I’d like my members to know that, would they tag product2, then all these tags would be available to them
instance_url/tags is quite nice in that respect, but I was (and am still) very surprised to see that it’s not linked anywhere in the UI. Apart from pinning a post where I send users to this tags page and/or share best-practice, I don’t see how I can pass the message (nor which Discourse UI/UX features can help me on that).
Happy to get input from other forum mods/admins on this.
P.S.: I guess one might argue that products are less tag-like , and could rather be mapped with categories. But I don’t see this working best for us: our products work together (no strict silo), and we’re more leaning towards categories like ‘Get help’/‘Report bug’/'Discuss best practices’
P.S.2: the above context got me thinking that a ‘Discover tags’ link somewhere close to the tag input field could be a nice UX improvement