Hey everyone, as a new user I can’t create a topic in the support category, so I’m trying to just post this here for now.
For the chat plugin, is there any way to turn off email notifications site-wide, or to alter the template to not include the content?
In Settings > Email there’s a ‘private email’ option that limits what’s visible in emails. That is necessary for security purposes in our private community. We’ve started using the chat plugin, and we’re now seeing full content of chat messages showing up in inboxes which is an issue. I was hoping that ‘private email’ would cover the chat plugin as well but it appears that it does not. We need this same functionality for chat email notifications so any guidance on how we can implement that would be greatly appreciated.
If it did cover chat, would that be your preferred approach to meet the need within your community? Or would you prefer emails from chat to be disabled entirely still?
I’m also still waiting on this. Our company has private discussions and every time I receive an email from our Discourse install with the contents of these discussions I cringe, hard.
Hey folks, quick update from the chat team — we understand this is important to you, and it makes sense that chat notification emails wouldn’t contain any content when the private email setting is enabled. We’ve added this to our roadmap and hope to begin working on it soon.
I’m afraid I can’t provide a timeline for you, since work hasn’t started yet and priorities can change, but I’ll keep you updated here on our progress!
thank you for the quick fix, the clear text chat messages are no longer sent in the email
However, the email for this chat summary doesn’t seem to respect the general email template. It differs from the email template that is e.g. sent when a new reply on a topic occurs.
Among others, it seems to lack the <head> and <body> tags entirely, and changes I make under Admin > Customize > Email Style don’t seem to affect this email at all?
Would appreciate some more help on this, thank you very much!