Email revocation information message is confusing

My primary email address has been revoked recently on a Discourse installation. When that happens, the following message is sent to the user[1]:

Is your email address correct?

We’re sorry, but we’re having trouble reaching you via email. Our last few emails to you have all bounced back as undeliverable.

Can you make sure your email address is valid and working? You may also wish to add our email address to your address book / contact list to improve deliverability.

Now I have dug a bit to decipher email revocation in Discourse, and AIUI, this is not something I can do anything about except contacting an administrator or wait for an automatic unrevocation after some time[2] –assuming my provider’s SMTP server now behaves.

Problem is: The message says nothing about these two options. The way it is written, I expect to be able to click somewhere “Yes, I checked that it works, resume sending please“; but this is not possible.


  1. I actually got it in French, this version comes from the source code on the main branch. ↩︎

  2. The default being a full month. That feels really long for something I have basically no control over and could be caused by my provider’s SMTP server going down for a small time (I use mailing list mode on that Discourse installation, failing to deliver 4 times can be pretty fast…). ↩︎

2 Likes