Hi, I assume there must be a way as an administrator to receive an e-mailed notification when a new user has signed up and needs account approval? If there is, I can’t seem to find any info on the necessary settings by searching directly. I get standard emailed notifications like any user (so e-m…

[immagine] Paul_King: I assume there must be a way as an administrator to receive an e-mailed notification when a new user has signed up and needs account approval? There is a notification that is sent about users who need to be approved, but the notification is only sent to moderators, it is…

[immagine] simon: There is a notification that is sent about users who need to be approved, but the notification is only sent to moderators, it is not sent to admins. If you are an admin and would like to receive these notifications, you should grant yourself moderation status. The frequency th…

[immagine] Paul_King: Could the issue be related to having my user account with the forum set in mail list mode? Mailing list mode should not prevent the pending users notification from being sent. Are you getting the notification now for new users who are signing up on your site?

Thanks Simon - sadly there have not been any new signups for a while, but will report back next time one appears.

This issue seems to have resolved itself, but now I am seeing the opposite problem - am now getting sporadic notifications about new users awaiting approval, but when I log in to review, the queue is either empty, or has one less new user than the notification suggested.

[immagine] Paul_King: now I am seeing the opposite problem Do you know if other moderators on your site have been approving the users? If that is the case, you should be able to see the approved users by filtering for Approved flags of the User type from the review queue: [image] The resul…

Hi Simon. In this case I am the only moderator, so perhaps that does suggest a bug? Not a serious one, but a bit frustrating when taking time out of day to log in and follow up only to find an empty queue. Is there any scenario where a new signup can be automatically rejected (maybe from a known …

Sorry for the delayed reply. It seems likely that the issues you are running into are related to the multiselect-user-field plugin. It’s not clear to me how that plugin interacts with the review queue. The plugin’s authors might have some details about that.

Thanks Simon. What I have noticed is that the issue was not present, even with the plug in active, up until maybe 2-3 months ago. Wondering if that corresponds to an update of either the plug-in or Discourse itself.

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Paul_King (Paul King) 29 Agosto 2020, 2:02am 10

Grazie, Simon. Ho notato che il problema non si presentava, nemmeno con il plugin attivo, fino a circa 2-3 mesi fa.

Mi chiedo se ciò corrisponda a un aggiornamento del plugin o di Discourse stesso.

Phantom signups (two users with the same account after migration)

Argomento		Risposte	Visualizzazioni
Would like to be notified when a new user registers when 'must approve users' setting is on Feature	7	3245	Dicembre 4, 2025
Notifications for admin about awaiting sign up Feature	4	957	Ottobre 8, 2016
Not getting notification emails when users sign up (pending approval) Support	6	620	Giugno 30, 2023
Users must approve + send 'user approval' mail immediately to same moderator account every time Support	3	459	Ottobre 23, 2020
Not receiving email when new user registers Support	8	989	Febbraio 2, 2022

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