Emails are apparently working but they are not really sent

[Alex3 (Alex)]

Hi:
I have send some emails (registration, password forgot and even test mails) and all seems to be working.

In console:
Started GET “/admin/email/sent.json?offset=0&=1537948167257" for 2.139.160.242 at 2018-09-26 07:51:42 +0000
Processing by Admin::EmailController#sent as JSON
Parameters: {“offset”=>“0”, "”=>“1537948167257”}
Completed 200 OK in 39ms (Views: 0.2ms | ActiveRecord: 10.7ms)

And in web:

But they are not reaching inboxes (not even in spam folder).

I have tried with 4 different mailboxes (gmail, yahoo, and 2 POP accounts in different ISP’s). I don’t believe is something on “the other side”, but Discourse …

Any help ?

Thank you !

[itsbhanusharma (Bhanu Sharma)]

What email provider do You use to send emails?

Do they present any logs? If so, do the logs read any errors?

[Alex3 (Alex)]

The SMTP logs error led me to this:

@codinghorror

Is the email domain correct?

The default email from address is based on the install domain plus subdomain, so if your URL is discourse.example.com it will be:

noreply@discourse.example.com

But if your mail provider is expecting:

noreply@example.com

… you may have problems! To get around this, edit and uncomment this line in app.yml

## If you want to set the 'From' email address for your first registration, uncomment and change:
#- exec: rails r "SiteSetting.notification_email='noreply@example.com'"
## After getting the first signup email, re-comment the line. It only needs to run once.

You’ll need to issue a rebuild after uncommenting the above line and setting the from email address as required.

You can also change this from the command line, if needed:

./launcher enter app
rails r "SiteSetting.notification_email = 'discourse@yoursite.com'"
exit

Thank you

[itsbhanusharma (Bhanu Sharma)]

Do you mind sharing your logs instead of troubleshoot article?