I’d like to understand the email options to members. We are a new community and I am sending lots of private messages to help build engagement. It is working but now I would like to assign members to different groups and send them group emails and send an email to all members that are registered to celebrate certain milestones. I’ve looked all over and I can’t find anything to help but maybe I am using the wrong terminology. Please let me know how I could do this and in time, perhaps set some rules so these could be automated. Also, where does it say what is set up in the different trust levels? Sorry if all this exists somewhere but I couldn’t find it easily. Thanks :blush:

[Bild] Classic_Kinder: I would like to assign members to different groups See Configuring group access, membership, and visibility [Bild] Classic_Kinder: send them group emails and send an email to all members that are registered to celebrate certain milestones. This sounds a lot like too many messages, but I guess if it works for you then :man_shrugging: To send group messages read through: [Bild]Allow groups to be mentioned and sent messages Out-of-the-box nobody can send messages to groups or trigger mention notifications. And so, you’d need to adjust the settings for the group to allow messaging: [Bild]Allow groups to be mentioned and sent messages To change this, you can go to the Manage tab of a group’s page and select the “ Interaction ” section from the left navigation sidebar. Find the settings labeled “Who can @mention this group?” and “Who can message this group?” [39%20PM] While to email all users, best bet would be to export your user emails and use a platform like Mailchimp to email them all. Also, messaging TL0 users should also work here, but use group messaging sparingly as you could end up being flagged for spam. [Bild] Classic_Kinder: Also, where does it say what is set up in the different trust levels? Not sure I understand what you mean here, but Understanding Discourse Trust Levels gives a good read on Trust Levels, and you can also go through the Trust Level section of your admin settings to see the specific details. You’ll find the site settings here /admin/site_settings/category/trust.

thanks for all of this. I’ll have a go and come back. thanks

Thanks so much for all of this @osioke It has helped me understand the @mentions, group notifications and think we might go down the mail chimp for emails route. Just wanted to ask more about the notifications. Can you notify all members about one particular post? We have a weekly community highlights post and we would like to push notifications to all members so they get an email alert. We think only inactive members get notified but we didn’t know if we promote t to watch for all members or something like that. https://community.whatevertogether.org/t/whatever-together-community-highlights/328/13 Any help on providing regular notifications to all members would be great or to better understand the automatic prompts like newsletters or chat bot messages would be helpful too. Thanks for all your help. :blush:

The same suggestions for messaging a group apply to mentions too, read the post I quoted and linked to for details. [Bild] Allow groups to be mentioned and sent messages Site Management bookmark This guide describes how to enable group mentions and messages in Discourse. person_raising_hand Required user level: Administrator By default, users cannot mention groups or send messages directly to them. Administrators can modify these settings to facilitate better group interactions. Configuring group mentions and messaging To enable group mentions and messages: Navigate to the group’s page. Select the Manage tab. In the left-hand sidebar, go to the Interaction section. …

E-Mails – kann ich an alle oder Gruppen senden?

Produktunterstützung

osioke (Osioke Itseuwa) 20. November 2020 um 12:17 5

Die gleichen Vorschläge für das Senden von Nachrichten an eine Gruppe gelten auch für Erwähnungen. Lies den Beitrag, den ich zitiert und verlinkt habe, für weitere Details.

Thema		Antworten	Aufrufe
How to send mass message to forum users? Product Support	21	8572	12. September 2019
Is there a way to message all users, or selected groups? Feature	14	6176	4. November 2018
Force notification email on (group) message Product Support	7	1268	16. September 2020
Group messaging does not work? Product Support	9	829	23. April 2021
Email notification granularity Feature	5	698	5. Mai 2026

E-Mails – kann ich an alle oder Gruppen senden?

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