Erreur lors de la création de nouveaux comptes

Soutien
1

Nous pouvons reproduire cette erreur lors des tests. Quelqu’un peut-il donner des conseils ?

Oups

Le logiciel qui alimente ce forum de discussion a rencontré un problème inattendu. Nous nous excusons pour la gêne occasionnée.

Des informations détaillées sur l’erreur ont été consignées et une notification automatique a été générée. Nous allons l’examiner.

Aucune action supplémentaire n’est nécessaire. Cependant, si le problème persiste, vous pouvez fournir des détails supplémentaires, notamment les étapes pour reproduire l’erreur, en publiant un sujet de discussion dans la catégorie « Retours » du site.

2

D’après les informations que vous avez fournies, il est clair seulement que quelque chose ne va pas.

Vous devrez consulter les journaux.

C’est souvent parce qu’il y a un problème avec la base de données.

3

Je crains que cela dépasse mes compétences. Nous avons perdu notre administrateur principal et je dois m’en charger. Voici ce que montre le journal, je ne sais pas ce que cela signifie.

/usr/local/lib/ruby/2.5.0/net/protocol.rb:44:in `connect_nonblock'
/usr/local/lib/ruby/2.5.0/net/protocol.rb:44:in `ssl_socket_connect'
/usr/local/lib/ruby/2.5.0/net/http.rb:981:in `connect'
/usr/local/lib/ruby/2.5.0/net/http.rb:920:in `do_start'
/usr/local/lib/ruby/2.5.0/net/http.rb:909:in `start'
/usr/local/lib/ruby/2.5.0/net/http.rb:1455:in `request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/patches/net_patches.rb:9:in `block in request_with_mini_profiler'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/mini_profiler/profiling_methods.rb:39:in `step'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/patches/net_patches.rb:8:in `request_with_mini_profiler'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:87:in `perform_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:43:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:92:in `with_net_http_connection'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:38:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/request/url_encoded.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/rack_builder.rb:143:in `build_response'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/connection.rb:387:in `run_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/oauth2-1.4.1/lib/oauth2/client.rb:99:in `request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/oauth2-1.4.1/lib/oauth2/client.rb:146:in `get_token'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/oauth2-1.4.1/lib/oauth2/strategy/auth_code.rb:30:in `get_token'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-oauth2-1.6.0/lib/omniauth/strategies/oauth2.rb:89:in `build_access_token'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-oauth2-1.6.0/lib/omniauth/strategies/oauth2.rb:73:in `callback_phase'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:238:in `callback_call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:189:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/builder.rb:64:in `call'
/var/www/discourse/lib/middleware/omniauth_bypass_middleware.rb:30:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/tempfile_reaper.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/conditional_get.rb:25:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/head.rb:12:in `call'
/var/www/discourse/lib/content_security_policy/middleware.rb:12:in `call'
/var/www/discourse/lib/middleware/anonymous_cache.rb:214:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/session/abstract/id.rb:232:in `context'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/session/abstract/id.rb:226:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/cookies.rb:670:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/callbacks.rb:98:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/callbacks.rb:26:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/debug_exceptions.rb:61:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-1.3.4/lib/logster/middleware/reporter.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/rack/logger.rb:38:in `call_app'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/rack/logger.rb:28:in `call'
/var/www/discourse/config/initializers/100-quiet_logger.rb:16:in `call'
/var/www/discourse/config/initializers/100-silence_logger.rb:29:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/request_id.rb:27:in `call'
/var/www/discourse/lib/middleware/enforce_hostname.rb:17:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/method_override.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/executor.rb:14:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/sendfile.rb:111:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/mini_profiler/profiler.rb:171:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/message_bus-2.2.0.pre.1/lib/message_bus/rack/middleware.rb:57:in `call'
/var/www/discourse/lib/middleware/request_tracker.rb:180:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/engine.rb:524:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/railtie.rb:190:in `public_send'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/railtie.rb:190:in `method_missing'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:68:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:53:in `each'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:53:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:606:in `process_client'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:701:in `worker_loop'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:549:in `spawn_missing_workers'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:563:in `maintain_worker_count'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:293:in `join'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/bin/unicorn:126:in `<top (required)>'
/var/www/discourse/vendor/bundle/ruby/2.5.0/bin/unicorn:23:in `load'
/var/www/discourse/vendor/bundle/ruby/2.5.0/bin/unicorn:23:in `<main>'
4

Nous sommes sur la version 2.2.0. Une mise à jour résoudrait-elle ce problème ?

5

Il s’agit d’une ancienne version non prise en charge. Veuillez mettre à jour et réessayer.

6

D’accord, je demanderai l’approbation pour publier la mise à jour. Merci.