Hi team,
It would be nice if we could whitelist some of our larger customers. With the IP rate limits that we have setup, some folks are getting blocked out of the forums. I really don’t want to raise the limits for obvious reasons.
Are the customers logging into the site from just a few IP addresses? If so, adding the IP addresses to your site’s Screened IPs list (Admin / Logs / Screened IPs) and selecting “Allow” for the IP addresses should solve the problem.
If the customers are coming from a lot of different IP addresses this probably wouldn’t be an effective solution though.
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That sounds like a workable solution. Let me look into this more.
Thanks,
Tom
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