Guidance on Group "Interaction" settings

[haydenjames]

Are there any guides, topics, or blog posts that explain how to configure group settings (screenshot below) based on different use cases (e.g. support groups, private staff categories, community teams, interests, etc.)?

For example, this settings panel leaves a few things unclear:

I’ve searched the forum, but I’m still not sure about specific items like:

“Who can message this group?”
Does this setting allow others to send a message to the entire group (like a group DM), or does it mean users can message individual group members by manually adding them one by one?

Would appreciate any recommended reading or explanations. Just trying to configure groups in a clean, secure, none-spammy, way and also easy to use for members.

[NateDhaliwal]

@haydenjames

“Who can message this group?”
Does this setting allow others to send a message to the entire group (like a group DM), or does it mean users can message individual group members by manually adding them one by one?

I believe this refers to the ability for users to message the whole group.

See this guide:

Allow groups to be mentioned and sent messages

This guide describes how to enable group mentions and messages in Discourse. Required user level: Administrator By default, users cannot mention groups or send messages directly to them. Administrators can modify these settings to facilitate better group interactions. Configuring group mentions and messaging To enable group mentions and messages: Navigate to the group’s page. Select the Manage tab. In the left-hand sidebar, go to the Interaction section. …

[haydenjames]

that was very helpful. I’m going to make some adjustments today. I’m getting a clearer understanding and hope to be able to read more posts like these. Thanks.

Also, although related, I didn’t want to hijack my own topics so I posted separate as it’s not the same issue. Any idea on this trust_level_* inbox/messaging issue?

Question about Group Message Inboxes (e.g. trust_level_2)