Some consider me an intellectual bully.
But here’s the thing: I know when I need to slow my roll and settle down because of the “holier-than-thou” aggression. I don’t need someone to temp-ban me. I’ll do the right thing and excuse myself, say apologies and get out the door. Or if I think they are attempting to silence me because they know I’m right and I’ve already apologized after the fact, then I bail and never come back (I got better stuff to do).
I can give you some insight from someone who may understand what this user is thinking.
First, this is pure aggression. Aggression is an emotion tied to similar reactions such as anger and frustration. In short, it’s a by-product of motivation. You said this user posts a ton of great content and is very helpful? I am the exact same, and it mostly applies on other communities I frequent (at Meta I’m listening more than talking). And I can tell you point blank the aggression I get is from a combination of “these people don’t get it” and “I just want to suddenly gain psionic powers and manipulate their mouse cursor via bandwidth”.
It is a desire to help. Or he wouldn’t be there. But at the same time he probably sees everyone else as stupid. I’ve had this before and after being mindful of it I stop myself and apologize.
It’s when his internalized ideals become THE ideals and everyone else is wrong, beyond the scope of your community’s subject. Since everyone already sees him as a guru that only proved his intuition on the matter, he’s furthering it and now enjoying the responses. I like to call it “poking the animals in the cage”.
Your response is good, by the way. Overall, my personal suggestion would be to explain how you truly appreciate his contributions. You want to help him so his character and outward appearance on the forum matches the quality of his content.
[quote=“AlexAB, post:1, topic:28313, full:true”]
I have seen time and again when your intelligence level was challenged that you resort to name calling and abuse. If anything happens to be outside your comfort zone, you rule it to be trivial.[/quote]
If that is an accurate description of his behavior then that is a very big warning sign of insecurity. Those who assume they know best have their own personal problems. I know I’ve got mine related to mental health issues but I have therapy for them and that allows me to swallow my ego and say I did wrong. Whatever those issues are for this user, they aren’t your problem. As others have mentioned above, you truly have to weigh the pros and cons of keeping him if he is abrasive despite the content he gives.
If this guy really thinks you are all numbskulls and he’s got better stuff to do with his time than lay down this great information for free to those who aren’t grateful then he would have left already on his own accord (and I’ve done that many times). Him staying shows that insecurity.
But he still is a person. If you tone your replies so it sounds like you want to help him (and you do for his sake and your own!) then he might at least cooperate. No one is perfect. Knowing when you did wrong, apologizing and stepping away from the situation is knowing ‘the imperfect’ and working around it for that civilized Discourse.