Has anyone directed their Intercom chats to Discourse?

[Tosca_Malm]

Hello,

I am trying to figure out the best way to forward incoming Intercom chats as a post to the community.
Has anyone done it? How did you do it?

I can only see Zapier and the likes to automate it. But using automation tools for me is not an option.

Thanks!

-Tosca

[geoff777]

There is a widget for basic integration

Intercom widget

An easy theme component that allows a basic integration with Intercom. Github repo: https://github.com/discourse/discourse-intercom-widget Configuration: Enter your app ID in your theme setting: [image] Advanced For a more advanced integration, which implements Intercom’s “Identity Verification” system, there is a plugin available. How do I install this? Follow the official theme installation guide here: Then add the component to your theme(s) as a theme compo…

and a plugin for a more advanced integration

Advanced Discourse Intercom

Summary: Official Intercom integration plugin for Discourse. This plugin implements Intercom’s “Identity Verification” system. If you do not need this, a simpler theme component is available here. GitHub: https://github.com/discourse/discourse-intercom Install: Follow the plugin installation guide. Features It will add the Intercom Messenger to your Discourse site in few easy steps. The messenger will be displayed for the logged-in users and the…