Discourse Intercom (Advanced)

:information_source: This plugin implements Intercom’s “Identity Verification” system. If you do not need this, a simpler theme component is available here.

:discourse2: Summary Discourse Intercom is the official Intercom integration plugin for Discourse.
:hammer_and_wrench: Repository Link https://github.com/discourse/discourse-intercom
:open_book: Install Guide How to install plugins in Discourse


It will add the Intercom Messenger to your Discourse site in few easy steps. The messenger will be displayed for the logged-in users and their identity in Intercom is verified by their email addresses. Before enable this plugin (by intercom_enabled site setting), you should fill the other required settings intercom_app_id and intercom_secret_key. You can get it from the below URL


Content Security Policy

For security reasons, all scripts are now blocked if the Content Security Policy site setting is enabled. On hosted sites and new Discourse installs, this setting is enabled by default. It is necessary to whitelist the URLs in the site setting content security policy script src.

For Intercom add:

  • https://widget.intercom.io/
  • https://js.intercomcdn.com/