Hey Can we delete private messages? I can archive private message but cannot delete it.. May be I miss something..

From what I understand, you cannot technically entirely delete a topic. Only admin can delete PMs, yet they are still recoverable (I guess there’s just a flag in database). Also, it would be incorrect to delete a PM thread if the other side does not want it deleted. That’s probably why the only opt…

But then how the Admin can delete private messages? I would like to delete just welcome messages sent by the Discobot. Is that possible?

I understand what do you mean, but can I do that for all topics?

Doing that for many topics requires a lot of patience, or some fiddling around in the Rails console. Given that you recently imported , I’d recommend that you disable these messages and re-import instead, just as @pfaffman recommended here :slight_smile:

How to delete private messages?

Support

fefrei (Felix Freiberger) November 1, 2017, 8:17am 4

As an admin, you can mark topics as deleted by hitting the trashcan below the first post, hidden behind the … button:

Topic		Replies	Views
Archive private messages Support	6	921	February 6, 2022
Can Admins see all Deleted PMs? Support	8	2042	January 31, 2018
Deleting or dismissing personal messages Feature personal-messages	19	6155	July 2, 2025
Deleting all posts in personal message not working Support personal-messages	13	352	July 5, 2024
How to delete thousands of Personal Messages? Support personal-messages	6	1995	November 26, 2021

How to delete private messages?

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