How to enable email templates


(Emma Furtado) #1

In the admin console, I have gone to Customize- > Email templates and would like to send one of the templates as a welcome.

How can I adjust the settings for different templates? For example, sending a welcome template to users after they join.

I checked the sent emails and I have noticed that my users have only received signup, digest, user posted, user mentioned.

Thanks,
Emma


(Simon Cossar) #2

If you search for the site setting ’ discourse narrative bot welcome post type’ and select ‘Send all new users a welcome message with a quick start guide’, new users will receive a notification that uses the Welcome User email template. They will receive this as a notification when they first visit the forum. I don’t see an option to automatically send the notification as an email.


(Emma Furtado) #3

Hi Simon, I don’t think any of my users are receiving this notification.

Is there a way I can troubleshoot?

Thanks,
Emma


(Simon Cossar) #4

The easiest way to see if new users are getting the notification is to create a new account on your site and see if you get it. I can confirm that on my own site, if the discourse narrative bot welcome post type Site Setting is set to ‘Send all new users a welcome message with a quick start guide’, new users get the New User notification when they first login to the site.

To edit the content of this message, you can either edit the email template that I mentioned above, or go to Admin/Customize/Text Content and edit system_messages.welcome_user.text_body_template and system_messages.usage_tips.text_body_template. Editing the text content instead of the email template lets you edit the placeholders that are used in the email template.


(Emma Furtado) #5

Ok so is this correct: Enable: “discourse narrative bot enabled”
Disable: “disable the narrative bot welcome message”

Is there any way I can send that template out to my users without using the bot?


(system) #6

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