Import Previous Emails: The discussion revolves around the feature to import older email chains into Discourse, making them searchable. YoavNordmann initiated the conversation, seeking a way to import valuable Q&A sessions from Gmail.
The team acknowledges the demand for this feature, but it’s a challenging task. sam mentions that it’s a “devilishly hard problem” and hopes to make progress within the next 12 months. zogstrip requested example email chains to aid in development, but Cozdabuch couldn’t provide them due to internal discussions.
The conversation is ongoing, with sam mentioning IMAP support is in progress, which will unlock some of the email chain importer functionality. However, sam later states that IMAP will take 2-3 months to be ready for usage at scale. nathank revisits the topic, suggesting a semi-automated process/plugin to parse email chains, which could generate topics and replies without notifications.
Note, this is a feature we really want to get to. “Forward long email chain to Discourse and have it untangle it, staging users and creating multiple replies”, unfortunately it is a devilishly hard problem. We hope to make some progress here in the next 12 months.
Revisiting this, I’m often finding myself part of email chains that would do much better in Discourse. Is this still on the radar (clearly IMAP didn’t fly).
Parsing them correctly would be jolly difficult. I’ve done the odd one myself manually, which is doable but tricky (especially with time).
I do wonder if a semi-automated process / plugin would do the job quite nicely. I’m thinking:
Title / Category
A date / time picker
A user selector which allows creation of staged users
Post text that can be copied in
The ability to add as many replies as needed with the same stuff
This then generates a topic / replies (without notifications) as a done deal.