Inheriting discourse install - need some assistance

jerdog · December 20, 2017, 7:53pm

So I took over a new position at a company, and we had been using Discourse - then moved to AnswerHub () and I am probably going to move us back to Discourse.

I have used discourse before - but this install wasn’t really managed and no one knows what/how to access what’s currently running, and I need to get logged in and start Admin’ing it (it’s been set to Read Only).

I am trying to figure out where it’s being run on the box - I am not good with Docker but I have these instances:

   $ sudo docker images
   REPOSITORY            TAG                 IMAGE ID            CREATED             VIRTUAL SIZE
   local_discourse/app   latest              ---------------        11 months ago       2.366 GB
   discourse/discourse   1.3.10              ---------------        11 months ago       1.539 GB
   discourse/discourse   1.3.5               ---------------        18 months ago       1.501 GB

What’s the easiest way to get in here and get access to the Admin?

Edit: I was able to enter the docker image (app) so that’s a start

pfaffman · December 20, 2017, 8:05pm

cd /var/discourse
./launcher enter app
rake admin:create
exit

And probably (to upgrade to latest, but you’ll probably need to upgrade Docker too)

cd /var/discourse
./launcher rebuild app

jerdog · December 20, 2017, 8:16pm

Awesome - will that walk through a process to create a whole new Admin?

fefrei · December 20, 2017, 8:17pm

The script is pretty flexible – it can create a new account for you, but if you give it the email address of an already existing user, it will grant that user admin privileges instead

jerdog · December 20, 2017, 8:18pm

got it - excellent. Thanks @fefrei and @pfaffman

jerdog · December 20, 2017, 9:10pm

So after performing the above, I had to upgrade Docker on my server. With that done, everything came back up. However, I performed

./launcher rebuild app

And after waiting ~7min it failed with the following being the last bits of the readout:

FAILED

--------------------

Pups::ExecError: cd /var/www/discourse &amp;&amp; ln -s /shared/uploads public/uploads failed with return #&lt;Process::Status: pid 3244 exit 1&gt;

Location of failure: /pups/lib/pups/exec_command.rb:108:in `spawn'

exec failed with the params {"cd"=&gt;"$home", "cmd"=&gt;["mkdir -p public/forum", "cd public/forum &amp;&amp; ln -s ../uploads &amp;&amp; ln -s ../backups", "ln -s /shared/uploads public/uploads", "ln -s /shared/backups public/backups"]}

14a2deb1523549c18cc7c67e71ec4774f267df552dce399e61105dd3ef954dc0

** FAILED TO BOOTSTRAP ** please scroll up and look for earlier error messages, there may be more than one

nixie · December 20, 2017, 9:31pm

@jerdog

Could you paste the output of these commands

df -hP (to check free space)
free -m (to check free memory)
uptime (to check load in the server)

jerdog · December 20, 2017, 9:32pm

i will as soon as a reboot works - after rebooting the server I’m not able to connect to it - it’s denying my ssh key - so working with my server team.

nixie · December 20, 2017, 9:33pm

@jerdog
Feel free to PM me if they aren’t able to bring it back up.
I can help you if you need any assistance.

jerdog · December 21, 2017, 4:46pm

Alright so to update here… after a bunch of smaller issues, I finally got back to the server and have re-ran sudo ./launcher rebuild app and here’s the last few screens:

Start compiling CSS: 2017-12-21 16:43:51 UTC

Compiling css for default 2017-12-21 16:43:51 UTC

precompile target: desktop Default

precompile target: mobile Default

precompile target: desktop_rtl Default

precompile target: mobile_rtl Default

precompile target: desktop 

precompile target: mobile 

precompile target: desktop_rtl 

precompile target: mobile_rtl 

Done compiling CSS: 2017-12-21 16:43:55 UTC

I, [2017-12-21T16:43:55.601570 #13]  INFO -- : Purging temp files

Bundling assets

Compressing Javascript and Generating Source Maps

I, [2017-12-21T16:43:55.605198 #13]  INFO -- : File &gt; /usr/local/bin/discourse  chmod: +x

I, [2017-12-21T16:43:55.608262 #13]  INFO -- : File &gt; /usr/local/bin/rails  chmod: +x

I, [2017-12-21T16:43:55.611291 #13]  INFO -- : File &gt; /usr/local/bin/rake  chmod: +x

I, [2017-12-21T16:43:55.614115 #13]  INFO -- : File &gt; /etc/update-motd.d/10-web  chmod: +x

I, [2017-12-21T16:43:55.615837 #13]  INFO -- : File &gt; /etc/logrotate.d/rails  chmod: 

I, [2017-12-21T16:43:55.617538 #13]  INFO -- : File &gt; /etc/logrotate.d/nginx  chmod: 

I, [2017-12-21T16:43:55.620467 #13]  INFO -- : File &gt; /etc/runit/1.d/00-ensure-links  chmod: +x

I, [2017-12-21T16:43:55.623444 #13]  INFO -- : File &gt; /root/.bash_profile  chmod: 644

I, [2017-12-21T16:43:55.623611 #13]  INFO -- : &gt; echo "Beginning of custom commands"

I, [2017-12-21T16:43:55.624942 #13]  INFO -- : Beginning of custom commands

I, [2017-12-21T16:43:55.625256 #13]  INFO -- : &gt; cd /var/www/discourse &amp;&amp; mkdir -p public/forum

I, [2017-12-21T16:43:55.627464 #13]  INFO -- : 

I, [2017-12-21T16:43:55.627544 #13]  INFO -- : &gt; cd /var/www/discourse &amp;&amp; cd public/forum &amp;&amp; ln -s ../uploads &amp;&amp; ln -s ../backups

I, [2017-12-21T16:43:55.629935 #13]  INFO -- : 

I, [2017-12-21T16:43:55.630007 #13]  INFO -- : &gt; cd /var/www/discourse &amp;&amp; ln -s /shared/uploads public/uploads

ln: failed to create symbolic link 'public/uploads/uploads': File exists

I, [2017-12-21T16:43:55.632215 #13]  INFO -- : 

I, [2017-12-21T16:43:55.632491 #13]  INFO -- : Terminating async processes

I, [2017-12-21T16:43:55.632581 #13]  INFO -- : Sending INT to HOME=/var/lib/postgresql USER=postgres exec chpst -u postgres:postgres:ssl-cert -U postgres:postgres:ssl-cert /usr/lib/postgresql/9.5/bin/postmaster -D /etc/postgresql/9.5/main pid: 43

I, [2017-12-21T16:43:55.632690 #13]  INFO -- : Sending TERM to exec chpst -u redis -U redis /usr/bin/redis-server /etc/redis/redis.conf pid: 156

2017-12-21 16:43:55.632 UTC [43] LOG:  received fast shutdown request

2017-12-21 16:43:55.632 UTC [43] LOG:  aborting any active transactions

2017-12-21 16:43:55.632 UTC [50] LOG:  autovacuum launcher shutting down

156:signal-handler (1513874635) Received SIGTERM scheduling shutdown...

2017-12-21 16:43:55.635 UTC [47] LOG:  shutting down

156:M 21 Dec 16:43:55.657 # User requested shutdown...

156:M 21 Dec 16:43:55.657 * Saving the final RDB snapshot before exiting.

2017-12-21 16:43:55.676 UTC [47] LOG:  database system is shut down

156:M 21 Dec 16:43:55.884 * DB saved on disk

156:M 21 Dec 16:43:55.884 # Redis is now ready to exit, bye bye...

FAILED

--------------------

Pups::ExecError: cd /var/www/discourse &amp;&amp; ln -s /shared/uploads public/uploads failed with return #&lt;Process::Status: pid 3256 exit 1&gt;

Location of failure: /pups/lib/pups/exec_command.rb:108:in `spawn'

exec failed with the params {"cd"=&gt;"$home", "cmd"=&gt;["mkdir -p public/forum", "cd public/forum &amp;&amp; ln -s ../uploads &amp;&amp; ln -s ../backups", "ln -s /shared/uploads public/uploads", "ln -s /shared/backups public/backups"]}

4b44820ca7a1600d0687192790f721fb36267d7e8529b1a0107b9a0df2977b56

** FAILED TO BOOTSTRAP ** please scroll up and look for earlier error messages, there may be more than one

any guidance here?

edit: looks like it’s failing here first on the custom commands:

I, [2017-12-21T16:43:55.630007 #13]  INFO -- : &gt; cd /var/www/discourse &amp;&amp; ln -s /shared/uploads public/uploads

ln: failed to create symbolic link 'public/uploads/uploads': File exists

and then everything shuts down… what already exists is this:

lrwxrwxrwx 1 discourse root 15 Dec 21 14:27 uploads -> /shared/uploads

Falco · December 21, 2017, 4:59pm

This is the problem:

Looks like you are dealing with a subfolder install.

Check our guide Serve Discourse from a subfolder (path prefix) instead of a subdomain and amend your yml file on the containers folder to follow it.

jerdog · December 21, 2017, 5:00pm

Yeah just added to my thoughts above… let me have a peruse of that link

jerdog · December 21, 2017, 5:40pm

We were already setup for folders correctly - it was actually due to creating symbolic links which already existed - so it failed. Now we’re back up… however, login is disabled due to being in read only mode. Any way to change this manually so I can login?

Edit: found this How can Admin login while Read-only mode is enabled on multisite? and am checking it out

jerdog · December 21, 2017, 6:37pm

Ran discourse disable_readonly and got the “The site is now fully operable.” message, but when I reload the browser it doesn’t let me login, saying it’s still in readonly mode. I performed a ./launcher reload app and it is still in readonly mode

jerdog · December 21, 2017, 6:46pm

Tried:

rails c
Discourse.disable_readonly_mode

And it returned
=> true

No dice.

Tried:

rails c
Discourse.readonly_mode?

And it returned

=> true

Seems like it is locked in RO mode?

I went ahead and replied in here (Stuck in 'Read Only' Mode) as what I am experiencing now is more in line with that topic

Falco · December 21, 2017, 7:01pm

There are 3 different types of read only.

Try:

rails c
Discourse.disable_readonly_mode(Discourse::USER_READONLY_MODE_KEY)
Discourse.disable_readonly_mode(Discourse::READONLY_MODE_KEY)
Discourse.disable_readonly_mode(Discourse::PG_READONLY_MODE_KEY)

jerdog · December 21, 2017, 7:08pm

yeah I ran all 3 of those - and it stays out of read only mode (or at least doesn’t have the note at the top about being in read only mode), when I try to login it does this and stays there:

Falco · December 21, 2017, 7:09pm

Looks like you have 0 enabled login methods .

Go to /u/admin-login to login.

jerdog · December 21, 2017, 7:45pm

Thanks for all your help. Looks like I am back in. Assuming I can just make it read only while still being able to login as Admin via that link above

JammyDodger · June 8, 2024, 12:43pm

This topic was automatically closed after 2361 days. New replies are no longer allowed.

Topic		Replies	Views
Updating failed, unable to rebuild Installation	4	1069	July 9, 2021
Failed to rebuild: no such file /usr/local/etc/ImageMagick-6/policy.xml Installation	4	1021	November 23, 2020
Problem upgrading Discourse Installation	6	1459	June 14, 2023
[PAID] Install Discourse in Subfolder on Ubuntu Server Marketplace	1	842	May 2, 2021
Trouble installing discourse Bug arm	3	660	February 6, 2023

Inheriting discourse install - need some assistance

Related topics