We use Discourse to provide support to our community. Occasionally we take the support to a private message and I’d like to be able to add other admins to the private message without inviting them. I just want them to get a notification and be able to see the full history of the message chat. It se…

[изображение] exlabs: I just want them to get a notification and be able to see the full history of the message chat. You could copy the url of the PM and send it to another staff member via posting something in #staff, a Chat or a PM. This would notify them. [image]

Oh I did not think of that! Given the link, would they be able to join in on the chat too?

Right, I had not appreciated that. So I can simply share the PM link to an Admin, they can read and reply if needed without any invitation. That’s great.

Можно ли добавить других администраторов в личное сообщение с пользователем сайта?

Поддержка

NateDhaliwal (Nate Dhaliwal) 29.Апрель.2025 08:36:54 5

If it is an Admin, they can see any PMs.

However, note that Admins cannot see chat DMs, so taking these private support tickets to a PM will be better.

Тема		Ответов	Просм.
Prevent adding additional users to personal messages? Feature personal-messages	20	1111	11.02.2026
How do you add another person to a private message when it's already sent? Support	19	4308	01.10.2021
Managing personal message participants Support personal-messages	2	532	10.09.2023
Users unable to add others to a personal message Support	42	4506	20.12.2021
How to make it so that admins are not able to view private messages of their users? Support	12	1932	08.09.2022

Можно ли добавить других администраторов в личное сообщение с пользователем сайта?

Связанные темы