Protonmail and Tutanota email services are free and open source and they use end to end encryption for email services. I am not too sure what is going on but when I am trying to register an account over at a different website that uses discourse, when I have used both Tutanota and Protonmail for registration, discourse claims that it has sent an email to the specified email but I end up not receiving anything in my inbox. I have checked the spam folders as well but nothing turned up. I have even resent the verification code but I still get nothing, which is getting rediculas. I have never had this issue when registering with a Google account. Why does discourse which is also a free and open source platform, forces users to use corproate owned email addresses rather than allowing users to use whatever email address they please to use?
AI-generated summary
Several users are experiencing issues registering an account on Discourse sites using Protonmail and Tutanota email services. joe232 initially reported the problem, stating that emails sent by Discourse were not being received, despite checking spam folders and resending verification codes. codinghorror suggested that the issue might be due to email services silently rejecting Discourse emails as spam. joe232 noted that the issue occurred with both Protonmail and Tutanota, as well as with disposable email addresses.
Further discussion revealed that joe232 had successfully registered on Meta using a Gmail account. Stephen questioned whether the issue was specific to one Discourse site or a broader problem with Discourse and Protonmail.
xrjota reported a similar issue with Protonmail, where most emails were being received, but confirmation emails and test emails were not. xrjota confirmed that the issue was specific to Protonmail, as testing with other email accounts worked. pfaffman suggested that the issue might be a problem with Protonmail or the mail delivery service.
We don’t — if the email is being sent but silently rejected (as spam or unwanted) by the email service, you would need to contact proton mail to figure out why.
Outlook / Hotmail is notorious for silent rejection of email they don’t like, by the way. This is not unheard of.
But that is werid how both Tutanota and Protonmail does the same thing, even with disposible email addresses that I have used in the past the same issue occurs.
Which service did you use to register here?
I was registering to ARchLabs that uses Discourse, and I had that issue as mentioned above.
Sure, but which service did you use to register here on meta?
I used a Gmail account.
So have you had problems registering using Protonmail to more than one Discourse site? Did you try to register here on meta with Protonmail before posting this?
You really can’t say that unless you can establish some pattern which suggests Discourse sites have a problem routing email to Protonmail. One occurrence doesn’t make for a pattern.
Hello
I am having a similar Issue with Protonmail
The Admin account for our Discourse implementation is protonmail account. Most emails are being received but i tried to change the admin and the confirmation email (nor test emails) are received.
Already checked in Spam but nothing there
+1 here.
Same issue
I tested with others mail accounts and it works
In general I can receive discourse notification emails like New thread, thread responses, invites, but I cannot receive “admin granted” confirmations nor test emails.
I tried with Test emails to different addresses and Protonmail is not showing the emails nor in inbox nor in spam
Is the issue is only with proton mail then it’s a problem with proton mail or your mail delivery service.